Cookie Policy

Last Updated: May 9, 2026

This Cookie Policy explains how Sydekiq.ai ("Sydekiq.ai," "we," "our," or "us") uses cookies, tracking technologies, and similar tools when you access or use the Sydekiq.ai website, applications, APIs, hosted infrastructure, and related services (collectively, the "Service").

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies

Cookies are small text files or data identifiers stored on your device or browser when you visit a website or interact with online services.

Cookies and similar technologies may include:

• Browser cookies
• Local storage
• Session identifiers
• Pixel tags
• Web beacons
• SDKs
• Device identifiers
• Analytics technologies

These technologies help websites function properly, improve user experience, enhance security, and analyze platform usage.

2. How We Use Cookies and Tracking Technologies

We use cookies and related technologies for the following purposes:

• Authentication and account management
• Maintaining active user sessions
• Security monitoring and fraud prevention
• Detecting suspicious activity and abuse
• Performance monitoring and diagnostics
• Infrastructure reliability and uptime tracking
• Analytics and product improvement
• User preferences and personalization
• Feature optimization and testing
• API session management
• Remembering user settings and interface preferences

Certain cookies are necessary for the Service to function properly.

3. Categories of Cookies We Use

Depending on your interaction with the Service, we may use the following categories of cookies:

A. Essential Cookies

These cookies are necessary for core functionality including:

• Login authentication
• Session continuity
• Security controls
• Load balancing
• Infrastructure integrity
• Payment processing workflows

Essential cookies cannot be disabled because the Service may not function properly without them.

B. Analytics and Performance Cookies

These cookies help us understand:

• How users navigate the Service
• Which features are most frequently used
• Error rates and performance bottlenecks
• Traffic patterns and usage trends

C. Preference and Personalization Cookies

These cookies remember:

• Language preferences
• Display settings
• Dashboard customizations
• User-specific configurations

D. Functional Cookies

These cookies support operational functionality including:

• Embedded tools
• Integration persistence
• API state handling
• Workflow continuity

4. Third-Party Cookies and Technologies

We may allow trusted third-party providers to use cookies or similar technologies in connection with the Service.

These providers may include:

• Analytics vendors
• Cloud infrastructure providers
• Security monitoring providers
• Payment processors
• Customer support platforms
• AI infrastructure and inference providers

Examples may include:

• Stripe
• Amazon Web Services (AWS)
• Supabase
• Cloudflare
• Analytics providers

Third-party technologies are governed by the privacy policies of those providers.

5. Legal Basis for Cookie Usage (EEA/UK Users)

Where required by applicable law, including the GDPR and ePrivacy Directive, we rely on:

• Legitimate interests for essential operational cookies
• Consent for non-essential analytics or preference cookies where legally required

Users in certain jurisdictions may be presented with cookie consent banners or preference tools.

6. Cookie Consent and Controls

By continuing to use the Service, creating an account, or interacting with the website, you acknowledge the use of cookies and tracking technologies as described in this Cookie Policy.

You may manage cookie settings through:

• Browser settings
• Device settings
• Website cookie preference tools where available

Most browsers allow you to:

• Block cookies
• Delete stored cookies
• Restrict third-party cookies
• Receive alerts before cookies are stored

Disabling certain cookies may impair functionality, performance, or availability of portions of the Service.

7. Retention of Cookie Data

Cookie retention periods vary depending on the purpose of the cookie.

Some cookies are deleted when your session ends, while others may remain stored for longer periods to support security, analytics, or preference retention.

8. Do Not Track Signals

Because there is currently no universally accepted standard for browser-based Do Not Track ("DNT") signals, the Service does not currently respond to DNT requests.

9. Security and Tracking Safeguards

We implement safeguards designed to reduce unauthorized access, misuse, or abuse involving tracking technologies.

However, no online tracking or data transmission technology is completely secure.

10. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect operational, legal, regulatory, or technological changes.

When material changes are made, we may update the "Last Updated" date and publish the revised policy on our website.

11. Contact Information

Sydekiq.ai
Email: contact@sydekiq.ai
Support: https://sydekiq.ai/support

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